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Poster: ldw Date: Feb 20, 2014 4:55am
Forum: texts Subject: problem with counter (again)

hi jeff (or any admin staff)-

i downloaded two pubs yesterday. this one

http://archive.org/details/ABookOfAntidotes

as a bitstream torrent

and this one

http://archive.org/details/TopoiMachine

as a .pdf file. as of this morning, the download count has not incremented. this also seems to be the case when i simply read them online. i know that the counter only records downloads at the level of the item, but even if i read something online, and don't download it in one of the listed formats, 24 hours later, there's still no change in the download count. and this has been going on for quite a while. do you think you could please look into this? thank you.

les

p.s. i don't know if this makes a difference, but i wasn't logged in when i downloaded these two files yesterday. but would that mean that the counter only functions when you're logged in?

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Poster: artmisa Date: Feb 23, 2014 2:49pm
Forum: texts Subject: Re: problem with counter (again)

The download counter doesn't seem to be working for me either!

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Poster: ldw Date: Feb 24, 2014 6:55am
Forum: texts Subject: Re: problem with counter (again)

@artmisa--do you also have this problem when you simply read a text online, or only when you download it as pdf or epub file? and were you logged in at the time or not? just curious.

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Poster: artmisa Date: Feb 24, 2014 9:03am
Forum: texts Subject: Re: problem with counter (again)

I have been monitoring my most downloaded items page and there has been no change to any of the counts for some time (about a week?), which is very unusual on past experience!

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Poster: Administrator, Curator, or StaffJeff Kaplan Date: Feb 24, 2014 9:42am
Forum: texts Subject: Re: problem with counter (again)

should be fixed by end of week.

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